Support

Help Center

Get quick guidance for buying, selling, account access, and payments on TTDX. If you still need help, our support contact details are shown below.

Buy & Sell Anything ttdxonline@gmail.com +94 11 000 0000
For Buyers

Finding and evaluating listings

  • Use search and filters. Narrow by category, condition, location, price, and listing freshness.
  • Read the full listing. Review title, description, price, delivery options, and seller details before messaging.
  • Ask clear questions. Confirm availability, condition, warranty, and payment expectations before meeting.
For Sellers

Posting stronger ads

  • Use accurate details. Write clear titles, honest descriptions, and realistic prices.
  • Add quality photos. Good images improve trust and response rates significantly.
  • Manage your listings. Review replies, update availability, and keep your ads current in Manage Ads.
Accounts

Login and profile issues

Use your profile settings to update personal details, passwords, and account preferences. If you cannot access your account, contact support from the details below.

Open Profile
Listings

Create or edit an ad

Start a new listing from the post-ad flow, then return to manage your inventory, update statuses, and review engagement from one place.

Post Free Ad
Payments

Billing and top-ups

If you use paid placement or credit-based features, keep your payment references ready when contacting the TTDX team.

View Terms
Need More Help

Reach the support team

For account recovery, suspicious activity, listing issues, and general support, contact TTDX by email at ttdxonline@gmail.com or by phone at +94 11 000 0000.

Support request

Include your account email, listing ID, and a short summary so the team can help faster.

Contact Us